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Many coordinated cyber-attacks had occurred around the world over the past two weeks which demands organisations to review their readiness to protect from advanced persistent threats (APT). APT uses continuous, stealthy, and sophisticated hacking techniques to gain access to a system and remain inside for a prolonged period of time, with potentially destructive consequences. Many Global payments companies and Money transfer companies were targeted but New Zealand’s Stock Exchange Market (NZX) was among the hardest hit as they suffered cyber-attacks for days together in a row. It was a barrage of Distributed Denial of service attacks (DDoS) affecting NZX’s servers’ availability.
10xDS has a history of celebrating Onam with several competitions, a grand feast and a lot of fun activities. Since safety is paramount amid the pandemic crisis, this year Team 10xDS celebrated Onam online, but also keeping the festive spirits high and strengthening the feeling of harmony and fraternity.
10xDS delivered an automated solution for SAP Purchase Request (PR) and Service Entry (SE) creation for one of the leading Oil & Gas players in the Middle East. The process had multiple teams involved in making requests for their PR & SE creations in a middleware application which was subsequently processed in SAP by the request processing team. The client faced challenges such as the purchase requests had high ageing, the process was error-prone, manual, and required several telephonic clarifications.
10xDS automated the Alarm rationalization process for the Oil & Gas sector. The process is a systematic review and documentation of all alarmable tags in the control system with the objective of optimizing the number and quality of alarms. For these alarms, the control room operator needs to respond properly during normal operations and process upsets. The process faced a high amount of time for prioritizing alarms, and the time and resources involved in completing the process was high and with a large number of tags, the process was error-prone.
10xDS delivered an AI-based signature verification solution developed for a leading Bank in the Middle East. The solution leveraged Microsoft .Net framework on image processing along with RPA BOTs for the process-related activities. The repetitive and rule-based process required handling a large volume of signature verifications, also involving the risk of personal bias.
Information assets are the key to any business’s success. As the enterprises are becoming progressively vulnerable to attacks, the security of the enterprise, customer data, and application availability are key concerns for enterprises. Any security breach can have boundless and wide-ranging impacts including legal repercussions and loss of customer trust.
10xDS developed HR Analytics Solution to derive actionable insights and help HR personnel make right and timely decisions. The solution helps understand HR functioning within recruitment for a leading retail company in the Middle East. The recruitment and attrition correlation analysis is tedious and time-consuming since the data resides in multiple employees and HR databases. Organizations tend to spend too much on certain hiring sources but hiring may not be effective. Another issue is employees leaving the organization in a short span of time, adding to the increasing recruitment cost. The attrition was not being properly analyzed based on root-cause, department, location, and others, to take corrective and preventive actions. 10xDS solution helped in data cleansing and enrichment to provide analysis in a detailed view for informed decisions.
10xDS was recently named an official Gold Partner by UiPath, a leading enterprise Robotic Process Automation (RPA) software company. This global quality label is a recognition of 10xDS’ skills and capabilities as a leading RPA vendor, having a certified pool of UiPath experts, strong Automation COE and delivery team, and a proven track record of delivering cutting edge automation solutions.
10xDS entered into a strategic partnership with Yellow Messenger, a leading Conversational AI solutions provider helping enterprises automate intelligent conversations with customers and employees. With the partnership, 10xDS is looking to drive value for their customers utilising chatbots across multiple latest communication channels and strengthen its portfolio of services to enhance customer experience and build more efficient and intelligent enterprises.
10xDS launched a Digital Agency Practice to provide creative and digital marketing services for global customers. The Digital Agency will leverage the expertise of the strong team of Digital Marketing Strategists, SEO specialists, User Experience Architects, Creative Designers, and state-of-the-art technologies to create amazing customer experiences and transform the way the C-suite decision-makers approach business in this digital era.
10xDS launched “NXSecure” a fully integrated comprehensive cyber security transformation program followed by managed cybersecurity services. The NXSecure approach involves a detailed independent review of existing cyber security practices, processes, and tools along with fit for purpose review. Then there is identification and document security control requirement for “new norm of working model” and looking at the shift in strategy for post Covid19 operations.
10xDS helped a leading Indian insurance firm providing vehicle and medical insurances to implement an Intelligent Document Processing solution. The solution enabled reading large volume of transactions from the Estimates and Invoices submitted by dealers as part of claims process and further push the data to downstream application making it more efficient with minimal human interaction.
10xDS has launched a robust framework for API Security testing. An Application Programming Interface (API) is a set of clearly defined methods of communication between various software components. Enterprises use APIs to connect services and to transfer data. Exposed APIs are one of the main reasons behind major data breaches. When there is a vulnerability in an API, it affects every application that relies on that API; this is an enterprise-wide impact. It also impacts the external organizations that use these APIs. Since APIs provide the easiest access point for accessing sensitive data, organizations must ensure that APIs are safe.
10xDS successfully delivered an automated solution to help a multinational mid and downstream oil company streamline their Stock Reporting and Valuation Process for 11 entities of the company. The project scope was to automate Stock related reports that are both predefined as well as those which vary on a daily basis. These reports helped the Business teams to evaluate the stock and inventory reports with respect to location, supply, and transit. BOT performs the data massaging of input data and generate various output reports.
10xDS implemented an automated solution to verify the documents submitted by customers to avail loans and to process the loan application for a well-known Small Finance Bank in India. Manual validation was error-prone and time-consuming and this lengthy loan processing duration resulted in dissatisfaction from customers. This was also subject to biases from the agent which may result in noncompliance to KYC and fraud. With the automated process, BOT logs in to the loan application portal and reads required details for loan application – Personal details, Address, Nominee Details etc. BOT accesses the supporting documents attached – Customer photo, Signature, Aadhar card, Second ID – PAN / Voter’s ID, Nominee ID and others.
10xDS has launched an Intelligent Document Processing eco system which includes many technological components like Optical Character Recognition (OCR), Machine Learning (ML) and Human in the Loop (HITL). Any digital transformation initiative can only be termed successful if the organization is able to tame their documents and convert them to data that can be further used for processing.
Team 10xDS believes in sustainable development and we pledge for a cleaner, safer, and better planet, living in harmony with nature. This World Environment Day, 10xDS colleagues indulged in a social media “Plant a Sapling” challenge to induce a sense of responsibility, respect towards the environment, and make our next generation understand the importance of planting trees and maintaining nature around them.
10xDS firmly believes that learning and development is essential in building organizational capability and competence. 10xDS is committed to agile and accelerated learning to help our colleagues perform to their full potential. We are passionate about providing opportunities to our team to build valuable capabilities and successful careers.
10xDS successfully delivered an automated solution to help a multinational mid and downstream oil company streamline their Accounts Receivables reconciliation process. The project was executed in two phases to reconcile the receivables from customers for the seven entities of the company with accounts in 16 banks. With automation, the BOT downloads bank statements from the online banking websites and updates the details in a consolidated file template which is accessible for the AR team.