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Curve - Voice of New Newsletter

Welcome to Curve – 10xDS monthly newsletter!

Stay in the loop, explore and learn our latest news, articles, interviews, upcoming events, activities, and more, to inspire, educate, and entertain you!

EDITION: September | 2019

10xDS introduced its state-of-the-art Digital Security Operation Center (SOC) for delivering proactive monitoring of clients’ information security systems to guarantee security incident prevention. Our certified security engineers working together with the digital workforce ensures 24*7 vigilant monitoring of IT security systems for our esteemed clients.

EDITION: September | 2019

10xDS had successfully deployed an automated solution for automating NACH (National Automated Clearing House) reconciliation process for a large Indian private sector Bank. The Bank has now awarded 10xDS with a six-month maintenance support contract for the same project considering the past successful engagement and expertise.

EDITION: September | 2019

10xDS developed an advanced deep learning model that can help the medical officials in diagnostics of knee Injury. The model helps classify MRI Images into any of the 3 classes: Abnormal, Anterior Cruciate Ligament (ACL), and Meniscus. The module specifically focusses on the Anterior Cruciate Ligament (ACL) tears that are the most common knee injuries among top athletes.

EDITION: September | 2019

10xDS Call Centre Analytics Solution leverages advanced analytics capabilities to mine typical call centre data logs to improve operational efficiency. With this solution you can leap ahead and analyse the current data metrics in the call centre to automatically map out strategies which can maximize efficiency and optimize expenses. The solution transforms log data into actionable insights.

EDITION: September | 2019

10xDS celebrated Onam, the biggest cultural festival of Kerala, in pomp and splendour, with a riot of colours, euphoria, festivities and competitions.

EDITION: August | 2019

10xDS helped automate the process of creating and monitoring Credit utilization reports for a major international Islamic banking group in Middle East. Credit utilization report Generation and monitoring is a critical process for the client, and they faced issues with the consistency of data, utilizing multiple reports and data sets from multiple systems and different group entities across geographies. They required skilled business resources for data preparation and analysis.

EDITION: August | 2019

10xDS successfully conceived and developed a unique, intuitive and user-friendly portal to make RPA environment more efficient, called – Bot Feed Forward (BFF). Some of the common issues faced by organizations with active RPA environment are minimal insights gained into bot operations, wide range of possible issues or exceptions and lack of clear guidelines to manage exceptions. There might be a huge volume of cases pending across multiple queues and chances of cases getting overlooked is high when queues are crowded. But BFF helps to track processes to granular level to ensure quick identification of failure points and provides insights to Business with guidance on the capacity of the bot and make appropriate decisions.

EDITION: August | 2019

10xDS has successfully developed and published two ready-to-deploy Meta Bots in Automation Anywhere Botstore. CMD Connector: This bot can be utilized to run CMD commands in the background without opening the CMD console. Kill Application Process: Bot enables killing processes for setting the stage for executing any application related bots.

EDITION: August | 2019

10xDS successfully developed a Loan Data Analytics solution leveraging the data set of a peer to peer lending company based in US. The solution is capable of analyzing credit risk and aids decision making for granting loans. Using a trained model, the solution helps lending organizations to assess the loan eligibility of borrowers.

EDITION: August | 2019

10xDS has partnered with Softomotive, one of the leading worldwide providers of Robotic Process Automation (RPA) solutions, to understand and leverage their process automation technology to offer solutions tailored to meet the diverse needs of enterprises in any industry.

EDITION: August | 2019

“Looking at The Past, Present & Future of Team 10xDS: A Collaborative Discussion” was held in July 2019 to take a pause and do a sense-check where we are – journey so far, jointly discussing and addressing challenges, “hitting the refresh” button and focusing on the future.

EDITION: August | 2019

10xDS wishes every Indian, peace and prosperity on the occasion of 73rd Independence Day. We salute you and revere you, mother India.

EDITION: July | 2019

10xDS helped a major Indian commercial bank automate their Interbank payment process. The process is extremely critical for the Bank due to its nature and as it must adhere to the NACH Procedural Guidelines developed by the National Payment Corporation of India (NPCI). The process involved handling a large volume of files that needs to be downloaded from the Central Bank’s website and further processed in the CBS. It was extremely manual, time consuming and repetitive, consisting of multiple process scenarios, time norms and different file types.

EDITION: July | 2019

10xDS enhanced RPA COE Operations monitoring for a leading global foreign exchange company leveraging 10xDS proprietary framework. The framework provided real-time dynamic dashboards to help the RPA Support team gain insightful data. The support team faced difficulty tracking and monitoring the automated core business processes for resolving exceptions raised by BOTs and avoiding SLA breaches.

EDITION: July | 2019

10xDS developed a robust framework for integrating chatbots with various channels to take conversational AI to the next level delivering superior customer experience. Chatbots are developed using multiple frameworks available in the market with multi-lingual and multi-channel support. The framework enables fully customizable web and native interfaces development with capabilities on Natural Language Processing and Sentiment Analysis.

EDITION: July | 2019

10xDS helped a leading Engineering, Procurement & Construction (EPC) company in the Middle East to streamline their Project Management portfolio with powerful Business Intelligence (BI) dashboards. The project activities like updating the data collected from manual forms to the ERP system was time consuming and error prone. Multiple data gathering formats created inconsistencies and resulted in considerable efforts being spent on reconciliations.

EDITION: July | 2019

10xDS developed a smart and intelligent recommendation engine that harnesses various algorithms and collaborative filtering for giving product recommendations to users and user recommendation for products. The engine offers customers a personalized experience and ensures that they closely match user preferences.

EDITION: June | 2019

10xDS has successfully launched a robust framework for automating Point of Sale (POS) at Restaurants. The solution involves software bots monitoring and fetching orders from various ordering applications and updating the Restaurant management application to make it a touchless process, irrespective of the random changes in the volume of orders.

EDITION: June | 2019

10xDS helped a leading US based Real Estate Investment Company streamline their Trial Balance Upload process leveraging 10xDS Intelligent Automation expertise and COE. Automating the critical process enabled smooth compliance to the mandatory disclosure of trial balance for the company entities.

EDITION: June | 2019

10xDS is committed to agile and accelerated learning to help our associates perform to their full potential. We are passionate about providing associates with opportunities to build valuable capabilities and successful careers. 10xDS Academy is a step forward in that direction

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