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Curve - Voice of New Newsletter

Welcome to Curve – 10xDS monthly newsletter!

Stay in the loop, explore and learn our latest news, articles, interviews, upcoming events, activities, and more, to inspire, educate, and entertain you!

EDITION: March | 2020

10xDS delivered an automated solution for a multinational oil company based in Singapore. The solution streamlined data movement of Service Requests and Work Order Releases across Maintenance Web Portal and ERP for maintenance requests. The major challenge the client faced was the highly manual process to extract service request from web portal to update in ERP. 16 data fields needed to be manually populated and errors in equipment ID problem description among others resulted in wrong work order creations. Even work Order reference and other associated details needed to be manually updated back in Web Portal.

EDITION: March | 2020

10xDS helped delivering Intelligent Automation (IA) solution for a mortgage funding bank in United States for confirmation of loans from borrowers or brokers with the Bank’s database. It was an extremely time critical process which had to be run every five minutes. The challenge the bank faced was that even minor changes in the file from Bank database could cause corruption of the file and warranted rework. Before automation, the process was highly manual for an analyst to double check the email from borrowers and brokers for confirmation.

EDITION: March | 2020

10xDS participated in the CII Kerala Finance Summit organised by the Confederation of Indian Industry (CII) on 22 February, 2020, at Hotel Holiday Inn, Kochi. Anand Laxman, co-founder and Director-Strategy and Consulting at 10xDS, introduced and presented 10xDS Intelligent Automation solution at the event.

EDITION: March | 2020

10xDS automated Fund management process for a company that provides clearing, settlement; depository services to all securities, and derivatives traded in Stock Exchanges. Manual process involved accessing various reports for checking and highlighting the funds exceeding the percentage limit of the securities for a single source’ Bylaws.

EDITION: March | 2020

To appreciate and acknowledge the contributions of every woman 10xDian, the company celebrated International Women’s Day with zeal and enthusiasm. As part of these celebrations, the 10xDS Women team adopted the UN theme for 2020 “#EachforEqual” and thoughtfully planned multiple activities focusing on empowerment and entertainment.

EDITION: February | 2020

10xDS helped automating the Cost estimation, Satellite image download and Velocity model building processes for leading petroleum exploration company Cost Estimation Automation helps to extract details of historical purchases using the SAP ID for a project, to arrive at a cost estimate for the required materials and ultimately derive the expected total budget for a project. The solution increased efficiency in data collection, analysis and calculation, reducing 50 hours per month and 99% SAP inquiry requests are now handled by the bot.

EDITION: February | 2020

10xDS developed RPA Solutions to automate the remittance process and Online Money Transfer transaction releasing processes for a leading financial services company. Manual process of consolidation of Remittance transactions into bank-wise files after verification before transmitting from the client’s IT department was automated.

EDITION: February | 2020

Ras Al Hamra Group of Companies (RAH), in partnership with Exponential Digital Solutions (10xDS), is an exhibitor of Digital transformation in O&G at The Oman Petroleum & Energy Show (OPES). OPES 2020 is a three-day Oil & Gas (O & G) event in Oman, 09 – 11 March 2020, at the Oman Convention & Exhibition Centre, Muscat, serving the entire O & G industry.

EDITION: February | 2020

10xDS worked with one of the leading financial services firm to develop a digital assistant to automate the customer onboarding process. The assistant interacts with the user to collect the basic customer information, accepts KYC documents from the user and updates the internal systems with the collected information.

EDITION: January | 2020

As we look back upon the past year our thoughts turn gratefully to those who have made our success possible, we would like to acknowledge those who have helped us shape our business. It’s been an amazing year of exponential growth for 10xDS, because of customers, partners or well-wishers like you, who faithfully support us…

EDITION: January | 2020

10xDS helped one of the oldest, largest and most successful retail and distribution conglomerates in Kuwait to embrace RPA. The RPA solution automated the Bank statement download from Banks and uploading to Oracle JD Edwards (ERP system) for further processing. The technical staff of the company faced the challenge to retrieve bank statements from various banks’ SMTP location to the company’s internal network and then importing in JD Edwards. The functional team then reviews and post them in the ERP…

EDITION: January | 2020

10xDS develops chatbot framework for driving innovation and providing real value add to the insurance industry. These digital assistants act as customer-facing chatbots, which can provide recommended policies and immediate cover, 24/7, and also internally to help insurance companies process new claims. It offers policyholders an improved experience with a self-service that provides relevant information and mitigates issues in real-time…

EDITION: January | 2020

10xDS automated a process for processing order details in Oracle for a renowned investment firm in UAE. The procurement team had to manually create multiple orders in the iProcurement site for hardware assets, from time to time based on the demand from various teams. In case the order exceeded the available balance in the designated account for such purchases, the user had to painstakingly capture all the order details and make the necessary fund transfers to complete the order submission…

EDITION: January | 2020

10xDS automated a process for sales enquiry processing in SAP for a leading logistics firm in UAE. From creating sales enquiry based on customer requirements up to the creation of sales orders, the process was done manually by the sales team. This involved data entry and data validation tasks within SAP. Automation of sales enquiry creation has enabled in creating sales enquiries on a real-time basis, upon receiving the customer requirements…

EDITION: January | 2020

10xDS develops a robust framework for Cybersecurity chatbots that are useful to speed up and automate information sharing between IT and security teams and employees or business application users. These chatbots serve as a one-stop-shop to resolve queries related to an organization’s information security policy. This enhances access to data that is traditionally siloed and hard to access…

EDITION: December | 2019

10xDS developed an automated solution for streamlining SFDA process for shipping of manufactured food and drugs to the Kingdom of Saudi Arabia by leveraging 10xDS Intelligent Automation and RPA CoE. Saudi Food and Drug Authority (SFDA) has a strict and mandatory approval process for all manufactured food products and drugs entering Saudi Arabia. 10xDS automation solution enables the software bots to access the SFDA website to provide the requisite information from the invoice upon receipt.

EDITION: December | 2019

10xDS automated a process for processing order details in SAP from the Salesforce applications for a leading food products company. The company sales agents update the orders taken for their respective SKUs in the Salesforce application and the processing team process the order details in SAP. This was manual and performed in periodic intervals. Unfortunately, this was resulting in late order entry in the SAP, increasing delays in order fulfilment.

EDITION: December | 2019

10xDS developed virtual assistant (chatbot) to carry out tasks such as check-in, check out, make reservations, and even ask for local restaurant recommendations round the clock with zero downtime. Hotel Chatbot’s search feature helps users to find hotels and restaurants in various locations of their choice. Users can interact with the bot in a natural language and the chatbot responds with the available hotel’s list. Later the user can click on “view details” to know more about the hotel and its facilities and book a preferred room based on availability.

EDITION: December | 2019

10xDS team has successfully helped a leading Islamic Retail bank automate Block/ Unblock account process to deliver maximum value adhering to deadlines imposed by Central Bank for non-compliance. The solution was designed to enable end to end automation with no human intervention required. The bot downloads excel report from the Central Bank website and processes it in the Core Banking System and reports back to the Central Bank website.

EDITION: December | 2019

10xDS developed virtual Visitor Assistant (chatbot) to interact with visitors coming to an organization. The chatbot helps visitors to schedule a meeting with an employee by filling required information such as name, an email, whom he or she wishes to visit, purpose, meeting date and time, etc. Upon receiving all the required information from the visitor, the chatbot sends an email to the employee seeking confirmation on the meeting and a time schedule.

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